We offer both real leather and vegan leather options. Real Leather: Full-grain, ethically sourced leather with a natural finish. Vegan Leather: High-quality, eco-polyurethane that mimics leather without animal products.

We prioritize eco-friendly practices: Vegan leather is 70% recycled materials. Real leather is a byproduct of the food industry (no animals harmed solely for hides).

We accept returns within 14 days of delivery. Items must be unused, in original condition, with tags attached. Free returns are offered for defective/damaged items or our errors. For other returns, customers cover return shipping costs.

Free standard shipping is available on all orders over $75 (U.S. only).

At MOOD, we prioritize fast and reliable shipping! Here’s what to expect: Orders are packed and shipped from our California warehouse within 48 hours (2 business days) of purchase. Once shipped, orders typically arrive in 5–8 business days for U.S. destinations. Delivery times may vary due to carrier delays, holidays, or extreme weather.

Yes! Contact support@moodhandbags.com within 14 days of delivery. Exchanges are free for defective/wrong items. For size or color changes, availability varies.

Contact us immediately at support@moodhandbags.com. We’ll try to adjust your order if it hasn’t shipped.

We welcome all collab/pr/media inquiries! Email us at support@moodhandbags.com with your proposal. You can also DM us via our social media platforms on TikTok and Instagram.

We welcome creators, artists, influencers, and community builders of all sizes! Whether you’re a micro-influencer, a budding designer, or a passionate storyteller, we believe great ideas come from everywhere.

Nope! We prioritize creativity, authenticity, and alignment with our values over follower count. Our best collaborations have been with creators who genuinely connect with our mission of affordable luxury and empowerment.

Absolutely! We value your work and offer: Monetary payment for sponsored content or long-term partnerships. Free products for honest reviews or creative projects. Affiliate opportunities for ongoing revenue.